Refund Policy

Thank you for shopping with Gratitude Everyday South Africa. This Refund Policy outlines the conditions under which refunds, returns, and cancellations may be requested and processed.

By using our website at https://gratitudeeverydaysouthafrica.com/, you agree to the terms outlined in this Refund Policy.

1. Company Information

Company Name: MGX DYNAMICS
Address: Street Plot 3, Jim Fouche, Weltevredenpark, Johannesburg, Gauteng, 1715, South Africa
Phone Number: +27 76 158 4328
Email: gratitudeeverydaysouthafrica@gmail.com

2. General Refund Conditions

We strive to ensure satisfaction with all purchases. However, due to the nature of our products/services, refunds may be granted only under specific circumstances described below.

3. Digital Products

Our offerings include digital eBooks and other downloadable materials.

3.1 Non-Refundable Items

Digital products are non-refundable once they have been accessed, downloaded, or delivered, except in cases of:

  • Duplicate purchases
  • Technical issues preventing access that cannot be resolved
  • Incorrect item delivered due to our error

3.2 Refund Eligibility for Digital Goods

A refund may be granted if:

  • The product was not delivered
  • The product is materially different from what was advertised
  • A technical error prevents use and no alternative solution is possible

4. Physical Products

Since this website exclusively sells digital eBooks, physical products are not offered, and therefore this section does not apply.

5. Services

For services purchased through the Website:

  • Refunds are evaluated on a case-by-case basis.
  • Completed services or consultations are non-refundable.
  • If a service has not yet begun and you request cancellation, a refund may be issued.

6. Processing Refunds

Once your refund request is reviewed:

  • You will be notified via email regarding approval or denial.
  • Approved refunds may take 5–10 business days to process depending on the payment provider.

Refunds are processed using the original method of payment.

7. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again.
  2. Contact your credit card company (processing delays may occur).
  3. Contact your bank.

If you have completed all steps and still have not received your refund, please contact us at gratitudeeverydaysouthafrica@gmail.com.

8. Contact Us

For questions about refunds or to submit a request, please contact:

MGX DYNAMICS
Email: gratitudeeverydaysouthafrica@gmail.com
Phone: +27 76 158 4328
Address: Street Plot 3, Jim Fouche, Weltevredenpark, Johannesburg, Gauteng, 1715, South Africa

Thank you for choosing Gratitude Everyday South Africa. We value your trust in our products and services.